Padre GetawaysFAQs from Padre Getaways

You must come to our office, which is located at:

2500 Padre Blvd. Suite 4
South Padre Island, TX 78597
(In the center of the plaza right behind the bright colored picnic tables)

Upon arrival, you will need to proceed directly to our office for check-in. At check-in, you will need to provide a valid driver’s license or state-issued ID along with a credit card for any incidentals you might incur during your stay. Our office will provide you with all of the information you need, as well as directions to your rental property.

Check-in time is 3 p.m. We often have guests check out at 11 a.m. the morning of your arrival and even when we don’t, we require a same-day inspection before you check-in. If you would like to check in early, you must reserve the night before.

Check-out is 11 a.m. at our office.

To ensure our team has time to prepare for the next guest and to avoid additional late departure fees, please be sure to depart by 11 a.m. You will need to visit our office for check-out. At check-out, we will collect keys, parking passes, and any other items we may have provided at check-in and answer any end-of-stay questions you might have.

Departure Checklist:

  • Check for personal belongings
  • Set thermostat to 78 degrees
  • Don’t make beds you’ve slept in
  • Leave dirty towels in a bathtub/shower
  • Bring keys/parking passes to our office. If you’re leaving outside office hours, place keys/parking passes in the tan drop box on the right column at the top of our stairs.
  • Leave garage openers on the kitchen counter in the property
  • Make sure windows/doors are securely locked
  • Dispose of trash

If you need to check in later than our normal business hours, please let us know in advance. We can arrange a late check-in for you. To qualify for a late check-in, a fee of $50 (plus tax and processing) will apply and all reservations will require a signed Guest Rental Agreement and a completed Guest Registration Form prior to your arrival.

If you are renting one of our vacation rentals you will be given an after-hours phone number for emergencies or after-hour needs. If you are inquiring about reserving one of our vacation rentals, please contact us at our office during normal business hours.

The six main reasons for additional charges:

  1. Stained sheets or towels. Please do not use towels to wipe off makeup, sunscreen, to clean up colored drinks,or cars.
  2. Damaged furniture that requires cleaning or repair, such as stains, smells, tears, etc.
  3. Departure instructions are not followed and property is left extra messy. Housekeeping  fees cover only the cost of ordinary cleaning.
  4. Smoking in the property results in 100% forteiture of security deposit.
  5. Condo is damaged and/or something is missing
  6. Not returning keys, parking passes, gate cards, etc.

The following more serious infractions will result in eviction without benefit of refund:

  • Loud or disturbing behavior that requires a visit from police or management
  • Exceeding maximum occupancy limits
  • Underage drinking or use of prohibited drugs in the condo

You must be at least 25 years of age to rent and personally be in residence during the entire stay. Except for children with parents, all guests must be at least 25.

Some of our vacation rentals will allow guests 21 years of age and up, however, your group must be approved by one of our reservation specialists prior to booking.

All units are non-smoking. Smoking is strictly prohibited in all of our rental units.

All of our properties have wireless internet.  Your wifi username and password will be on your key tag, which is provided at check-in.

You are limited to the maximum number of guests indicated on the rental agreement. As stated in the agreement if you exceed the agreed-upon number of overnight guests you could risk eviction with no refund.

Yes. Mobi-Chairs, amphibious wheelchairs that can be used on the beach and in the water, are provided by the city of South Padre Island free of charge.  You can call the South Padre Island Fire Department at 956-761-3040 to reserve a Mobi-Chair.

Items to bring:

  • Sunscreen & protective clothing
  • Coolers & beach gear (towels, umbrellas, chairs, toys)
  • Groceries & seasonings
  • Additional paper products (Our properties will have a roll of paper towels, a roll of toilet paper, & a trash bag to get you started)

Items you don’t need to bring:

  • Basic linens
  • Cleaning supplies
  • Cooking equipment

Golf carts are a fun and unique way to get around South Padre Island. For more information about golf cart rentals when on vacation, please reference our blog article on golf cart rentals.